Tuesday, July 22, 2008

Why do you need cyber cafe billing software?

Today article i'm going to write about how important cyber cafe billing software and why you must have it.

If you're going to run cyber cafe, i will tell you some important thing, that is the way you manage your billing things.

Some people called this software as cyber cafe billing software, some people described it as cyber cafe management software, and other called it account management software. But to me, all them are same. It use to manage your internet cafe billing.

Now, we going to the very best part. I used to go to a cyber cafe with no proper billing managment. Yes! Back of the day, they use log book to write your name and time your use the internet service. After finish use the internet, the owner will calculate your time of usage and multiply it by the charge they put. Let say the charge is $2 per hour. You use 2 hours. They will calculate it using calculator and you got to pay $4. What if you use 2 hours and 45 minutes? Can they calculate it fast and without mistake? What if the people who calculate the bill are new staff? Is that something we call good billing managment practice? I don't think so. Customer will loose confident over you cyber cafe if your cyber cafe got such problem.

I think every cyber cafe have the same problem with bad customer. What would you do if the customer wont leave the computer even the time is finish? What would you do if customer use you computer without pay first? What your staff would do to such matter? 

There are too many reason why you need a cyber cafe billing software (If only you are running the internet cafe business). Most of the time cyber cafe billing systems also have many other functions that will make thing easier to manage your internet cafe.

To the next post, i'm going to write about billing software, Ecafepro! This is the recommended software by many cyber cafe. Although it's a demo version but there is no limitation of use. So stay tune for more info about how to setup your billing managment system

Monday, July 21, 2008

Part 2: Connecting All Hardwares In Internet Cafe

Configuring the modem and router

There are many broadband modem with built it router out there. The configuration is off course different with each other. But the basic configuration is to set the router as the gateway. You also have to insert your dialing properties in the router, such as your username and password. Most of the modem can be configured through the web browser at any connected clients. For example, if the modem/router's IP Address is 192.168.1.1, just type http://192.168.1.1 in the web browser URL's box on any PC in the LAN. 

Sharing a Printer

Usually, a printer is connected to the server PC, so the internet cafe staff can easily manage printing process whether from clients or by walk in customer. Configure network neighborhood properties of the server to share printer, this will let printer sharing with the LAN. After install the printer driver into the server, make it shared. "Add printer" at each client by browsing in the LAN and find shared printer at the server. 

Connecting A Scanner

Scanner needs to be connected to a PC to operate. Connect it to a client if you prefer customers to use the scanner themselves, or connect it to the server if you want the cyber cafe staff to scan for your customers. 

Conclusion 

Now we have finished build a LAN with 20 units of PC, a printer and a scanner, which sharing single phone line to connect to the internet. This is just a brief idea on how to connect all hardwares in a cyber cafe. Of course, you may search the details explanation in the search engine or in later articles.